Celebrate the unforgettable moments of your life with this unique custom star and location map, designed in the shape of an infinity symbol to represent everlasting love and connection. Perfect for anniversaries, weddings, engagements, or any special milestone, this dual-map design captures the beauty of the night sky alongside the significance of a meaningful location.
Crafted from high-quality materials and designed with care, this timeless keepsake combines artistry and personalization, making it the perfect gift for couples or as elegant home decor.
Specifications
- Materials: Laser-engraved wood base with UV-printed mica maps for precise details.
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Dimensions:
- Infinity Symbol Size: 13.5 x 9.5 inches
- Base Size: 12.5 x 3 inches
- Base Thickness: 0.7 inches
Key features
- Unique Design: Dual-map design featuring a star map and a location map, shaped into an infinity symbol to symbolize eternal love and connection.
- Customizable Details: Make it truly personal with your own information like name, anniversary date. location or message.
- Handcrafted by Vietnamese Artisans: With more than 20 years of experience, our Vietnamese artisans are dedicated to creating one-of-a-kind products that you can proudly display.
How to request a personalized map
Provide the following details for personalization
- Time: Indicate the specific time (if known) to ensure precise star alignment.
- Date: Specify the exact date for the star map.
- Location: Provide the address or place for both the star map and location map.
- Names: Enter the names you'd like engraved on the base.
- Message/Quote: Include a short, meaningful quote or message.
Look for other anniversary gifts or request our team for assistance.
Shipping Policy
Once your order is shipped, an email with a tracking number and link for your shipment will be sent. Tracking numbers are not assigned at the time of order. If your order has passed the estimated ship date, and you do not have tracking information, please contact us via support@handreamy.com
Total Time = Processing Time + Shipping Time
I. PROCESSING TIME
1. Creating a draft
After your payment is authorized and verified, we’ll create a draft design and send it to you within 48 business hours through your email. If we need more info from you, it might take a bit longer.
You’ll get three free revisions for the draft. If you want to completely change the original design or need three more revisions, there will be a $30 fee.
2. Production
After you confirm the sample design, we will move it to production, which will take 5-7 business days, depending on the product.
In the mean time, if we do not hear back from you within 48 hours to confirm the design, your order will automatically move into production.
II. SHIPPING TIME
Your orders shall be shipped out from our warehouse located in Hanoi, Vietnam.
We ship your products using fast delivery services and tracking numbers. Shipping takes 3 to 5 business days.
Please note that while we make every effort to ensure timely delivery, the delivery company may experience unforeseen delays due to factors such as customs clearance or inclement weather. We kindly ask for your understanding and patience in these cases, as we do not control these situations.
NOTE: Please note that we prepare and ship orders only on business days from Monday to Friday, NOT including weekends. Therefore, Saturday and Sunday don't count. Production and shipping are two different processes, each with its terms.
By placing an order, you have confirmed that you have read, understood and accepted our policies. The following policies apply for merchandise in HANDREAMY online store handreamy.com
If the item is faulty due to an error on our own end, a return for replacement will be applicable. Prepare all the evidence (pictures, videos) and proof of purchases and send them to our Customer Support team via support@handreamy.com. Once your evidence and return are confirmed, replacement will be processed immediately.
RETURN
Within the first 7 days from the actual delivered date at your address, you are eligible for exchange our product if the product doesn't match with our description on website handreamy.com.
The items qualified:
- MUST be non-personalized item
- Can only be returned when it is defected and purchased at full price.
- Can be presented with Proof of purchase (Receipt and Image of Product, Packaging Box and Proof of delivery (if any)) MUST be presented to require Return of Goods.
- Must be returned in intact condition and packaging
Your discount coupon can't be reimbursed if you request return of the items you made a purchase with.
REPLACEMENT
We are happy to replace wrong/damaged products. You have 7 days after receiving your item to request a replacement, so kindly check your product closely after its arrival. We apologize for being unable to accept any request after this time frame.
To submit your replacement request:
- You can send us a video or at least 3 pictures at high resolution from different angles to illustrate the fault of the problematic item(s). The most optimal pictures should be taken on a flat surface, with the tag and error of the items displayed.
- Send your replacement request to our customer service agent at support@handreamy.com with a shipping label and valid proof you prepared. Kindly provide your order number/transaction ID/invoice ID for a quicker resolution.
The resolution may take up to 3 business days, so we highly appreciate your patience while our customer agent troubleshoots the case. Once your proof is approved, we will process a replacement package for you without any additional fee and the return of a wrong/damaged item.
How Handreamy Papercut Art Is Handmade
All the details of our papercut artwork are handcrafted by 20-year-experienced artisans, with intricate details
Step 1: Get Your Info
Fill in the your time, date, location for anniversary, couple name, and message.
Step 2: Draft The Design
Our design team will receive the request, and draft the digital design of the map art. Then we will send it to you for confirmation.
Step 3: Handmade Map Art
After receiving the confirmation for the design, we will send it to the artisans to handcraft the map art details with premium materials.
Frequently Asked Questions
Certainly! We would be delighted to provide you with a visualization of the map.
Please purchase our digital mockup service HERE and let us know your request. We will get back to you after 48 hours with the mockup design. You have 2 times to modify the design, and once you satisfied and make payment for the physical item, we will refund you the cost of digital mockup service.
Yes, you just need to provide us the info or details of the map and anniversary date you want to change and our artists will make the design as you request.
Our map art are created using the most up-to-date satellite, GIS, and topography data. Each design is hand-drawn, capturing every details of the anniversary location in the map. We understand the importance of accuracy and detail.
It normally takes 5 to 10 business days, depending on the product. Processing could be delayed due to inaccuracy of info or incomplete payment or incorrect address information.
Within the first 7 days from the actual delivered date at your address, you are eligible for exchange our product if the product doesn't match with our description on handreamy.com.
The qualified items
-MUST be non-personalized item
-Can only be returned when it is defected and purchased at full price.
-Can be presented with Proof of purch
Sure! You can send the request to us and we will make the design for you.