Refund Policy

By placing an order, you have confirmed that you have read, understood and accepted our policies. The following policies apply for: merchandise in HANDREAMY online store




If the item is out of stock, a full refund (including product and shipping fee) will be applicable. 

The refund will be made via the same payment method that was used for your initial purchase. You will receive the return confirmation via email once the return has been completed. If you do not see a credit to your account within 14 days, please use this confirmation and present it to your banking institution, so they may help you facilitate the process.

If you’ve done all of this, and you still have not received your refund yet, please contact us at