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Shipping Upgrades
Please note that this is for upgrading the shipping/delivery time. For items that are custom, this excludes normal production time. We still would require several business days to create your custom piece.
Please select from the drop-down menu the method you would like
All of our products are handmade. The processing will take 10 days, shipping time for in-stock-products will take 1-2 weeks. For customized products, please keep in mind that our artists will need another 7 days to craft the items according to your needs. And for products listed as "Preorder," please allow 4-6 weeks for delivery.
Our team will continuously update your tracking status and send you a notification email. Please contact us at support@handreamy.com if you have any questions.
If your product is damaged or defected, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph so we can immediately look into sending you a new one.
See more about our return policy here: Mygiftstories's Return & Refund policy.